Downloads

Credit Account Application Form
You need a credit account with us in order to use Shamir Online. If you do not currently have a credit account and would like to apply for one, please download the application form, fill it in and return it to us.
QuickSupport
QuickSupport is a remote control program that allows our support team temporary remote access to your computer if you are having problems with our tracer application or with Shamir Online. This program does not make any changes to your computer, nor does it allow us (or anyone else) to access your computer without your knowledge.
VCA Tracer Application
This application allows you to trace frame shapes on any OMA compliant tracer, and also provides support for users of Essilor Phi tracers. You will need this application if you want to do remote edging or precal work using Shamir Online.
VCA Tracer Manual
The manual will help you to install and configure the VCA Tracer Application. It is a PDF document, so clicking on the link will open the manual in your browser; if you want to download the manual, right-click the button and choose Save Target As... from the pop-up menu.